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P3: Barrier Of Communication

P3: Barrier of communication

Barrier of communication is important to client because client can understand important information clearly and client can involve in important discussion e.g. treatment option. There is four type of barrier which is environmental barrier, physical barrier, language barrier and social isolation.

Environmental barriers:

Lighting: Light is used for client who can’t read when it is written. If it is dark therefore client can read. If it too bright and flicking therefore it will hurt eye or could cause headache and nausea. The light has to be fixed brightness.

Seating: if client use wheelchair or client got severe condition e.g. dwarfism therefore these type of client can’t communicate easily with carer etc therefore the seat has to be fix seat level because the client can communicate and sit comfortable. It the seat are not fix like whether it is too high or low therefore client can’t see probably especially client can’t hear because client can’t see hand sign etc therefore client can’t understand or might thing wrong information.

External noise: if client got speech and hearing problem can’t communicate probably because of the background noise. This is bad because it they have is discussion therefore client and carer can’t hear important information probably and client and care might think wrong information.

Lacks of space: When it there is not enough space to pass through e.g. if client use a wheelchair. It will affect client especially wheelchair user etc. It will effect client because it is difficult to communicate with a care, difficult to get in out of the room and difficult to access other service which someone are important to client.

Uneven surface or stairs: Link to lack of space. When the surface or stairs are not even or smooth therefore hard to get up or down the stairs and difficult get into other area especially wheelchair user etc. It will effect client because it is difficult communicate probably to the carer and hard to assess to other service but some might be important to client.

Physical barriers:

Sensory deprivation: Where client can’t get vital information especially if client is blind and got hearing problem because client can’t see or hear information clearly. Also it is difficult to present important information to client. It will effect client because client can’t understand important information probably, sometimes client might think wrong information, client can’t answer important questions probably and client might answer the question wrong e.g. answer or choose treatment option wrong therefore client might get wrong treatment etc.

Physical and mental illness: Link to sensory deprivation. When client can communicate o express e.g. feelings etc. probably with carer because of the illness and certain condition e.g. Parkinson disease. It will effect client because client can understand information probably, can’t answer the questions probably or might answer it wrong e.g. answer or choose treatment option wrong therefore client might get wrong treatment etc. and can’t record any information easily therefore carer can support probably because of lack of communication. Overall the most of the effects of sensory deprivation is link to physical and mental illness effects.

Language barriers:

Foreign language: When client don’t speak English but speak other language such as French etc. or some sign language two hand or one hand for example French use one hand and British use two hand. When client communicate in different language but carer don’t speak client’s language therefore carer won’t understand and care can’t give much support probably because of the language barrier. Also carer can’t collect information for record and client can’t understand therefore client can’t answer important question e.g. if carer ask any allergy etc. Which means if carer give wrong food type therefore it might affect client’s health.

Slang: speaking to client informal way by using informal word e.g. bang. Informal used for speaking friends or family. Sometime using is depend on group Using informal language is short of bad especially elderly group and individual because client not addressing and not respecting therefore they will thing the carer is being rude. Using slang will make most client don’t understand and sometimes client thing the words means something else.

Jargon: it technical words to speak or written that not used in health and social care setting. Technical words used mostly industry area etc. Link to slang, using jargon words will make most client don’t understand the information or what is it e.g. HIV or MRI scan etc. Also using these words won’t make client feel confident therefore sometime client won’t take part e.g. scans.

Social isolation:

Lack of confidence: When client not feel much confident to answer important question e.g. health related questions etc. or to ask carer question. Also lack of confidence might now take part in important thing e.g. scans. If client continue to feel not confident therefore client might become more isolated e.g. not taking part in activities etc.

Intimidation: When carer speaking to client and at the same time when someone intimidate client therefore client will not like probably, can’t focused probably and also client can’t hear probably. As a result client might not understand e.g. information etc. from carer. Also if carer ask question e.g. treatment option etc. to client might not focused therefore client might not answer question probably or give wrong answer. Link to lack of confidence, intimidation might make client feel less confident and might not ask or answer the questions. Also client might become more isolated therefore client might not take part in activities.

Following abuse: Link to intimidation, when carer speaking to client and at the same time when someone abuse client therefore client can’t focused what carer saying to them e.g. information, client might not communicate and reduce taking park in things e.g. discussion etc. Link to lack of confidence, it will reduce asking or answer question. Also client might become more isolated therefore client might reduce taking part in activities. Sometime client might develop depression therefore it might affect the client’s mental health.

Trauma: When someone intimidate, following abuse etc. therefore become more distress and hard to other things. Which means client can’t answer the question probably and also client might give wrong answer. Also too much distress might cause depression therefore affect the client’s mental health. Also when carer speaking to client, the client might not be focused therefore client might misheard the question, might answer question wrong and also client won’t unable to understand anything e.g. information etc.


• Class notes

• Sometime client might get depression therefore it might affect client’s mental health.

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