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In the content below will provide information about leadership and management, based in the occupational sector in the hair industry. The report will describe information about Rubens and how the business functions. The organization is a hairdressing salon that was created and foundered in 1979 called Rubens that is based in West Yorkshire. The business is a family business." Rubens in Mirfield is now very much a family run business and a warm welcome is assured by the Father and daughter team Joe and Daniela Mazza" ‘Quoted by the owner Daniela Mazza’.

Main Body.

The definition of leadership is taking on the role of becoming a leader that is effective to guide and lead a group of individuals also to motivate them to follow and abide by the rules." The ability to motivate, influence and enable individuals to contribute to objectives of the organization of which they are a members" ‘Quoted by M. House 2004, Needle. D business in context fifth edition pg. 239’. House. M 2004 also believes that leadership is based on having the ability to motivate and guide employees to become a valuable member, that can contribute to the organization they work for. The definition of management is guiding and using strategies to make individuals complete certain objectives by meeting the criteria and the needs of the organization. ‘A strategy is usually formulated by top management and is based on a mixture of careful analysis of the environment and the organization" ‘Quoted by Needle.D business in context fifth edition pg4’. Needle. D also suggest that management use a mixture of methods and strategies and set objectives that meet and fulfil the needs of the organization.

"One type of method in leadership is a Democratic method." ‘Quoted by White.S’. A democratic leader is when leaders have participants to help them to come to making a final decision, by involving and giving employees the opportunity to get involved and have a say in the decision making process. "The other kind of method is Autocratic method." ‘Quoted by White.S’. Autocratic leadership is a leader who is in control and has power and authority in making a decision, they rarely ask advice or have any input by employees. The leader makes the finale decision.

"Free consultation and services by Rubens staff " ‘Quoted by Daniela Mazz’. This quotation shows that she is offering free service that will be carried out by the employees. She does not seek advice or have any input by the employees if they will carry out the services. She makes her own decisions and abides by them. The managements method is autocratic this has a major impact on the employees. If the employees are not felt important and will feel un valuable in the decision making process and their views and opinions are not acknowledged they will not deliver work to a high standard that possibly could have an impact on the organization.

There manager and leader roles are played by one person the owner. The manager will be also taking care of the business by completing the needs and requirements of the organization. The manager has to complete certain task that will help to function the organization like manage the income and outcome of the business, how much money the business is making if there is any revenue. Creating suitable rotors, schedules of the shifts the employees will be working. Supervising the staff leading and motivating them to complete the objectives, Meeting the daily targets of the organization.

Carrying out and completing health and safety checks to see if the organization is suitable for both customers and employees, and carrying out interviews for seeking new opportunities to provides training for new employees. Looking for opportunities to enhance the business by advertising by creating websites and posting information and using sources such as social media sites. This quote was posted by The manager of Rubens to sell and advertise vouchers. ‘If you want that special girl in your life pampered by us then buy some of our gift vouchers" ‘Quoted by Daniela Mazza Rubens Facebook’. Creating posters leaflets also by giving out vouchers. Sale promotion by offering and having sales on hair products and hair service, changing prices on the hair service and offering discounts.

The manager and leader has to set out rules and regulation for the Juniors and the senior hair stylist. There is one manager the orders and tasks should come from her so there is no confusion and miscommunication. One of the 14 principle of H.fayol was unit of command. ‘Orders should come from one manager only and there should be no conflicting instruction" ‘Quoted by Fayol.H 1949, Needle.D business in context fifth edition pg233’.

The leader will be working alongside with the employees delivering hair service such as haircut, wash and blow dry, hair colouring, styling hair, and many more. "The leader has been seen working alongside with employees and working as a team" ‘Quoted by Forward Ladies Network’

Senior hair stylist has to complete hair service throughout the day. They have a variety of bookings such as hair colouring, cuts, styling hair. The senior stylist has a schedule that is created by the managers and has to follow the schedule that involves what will be taking place during the time whiles the organization is opened. The schedule is created on the bases of the time of the employees being available to work and on how many hair service is booked in theses are written in a black appointment book that has all the information and time about the service that will be taking place during the day. The schedule is there so the employees know what is expected of them and what they have to do.

Junior in a hair salon has to take care of the maintenances in the salon by cleaning and completing certain objectives that are set by the manager, like wash the towels that may have be used, serve beverages, offer wash and blow hair service, cash handling, booking appointments, answering phone calls. The junior has to greet clients and prepare hot beverages and accompany the clients. The junior also has to complete the objectives that are set.

Conclusion.

Overall the organization is doing well. The management and leadership is being delivered and is meeting the requirements of the organization. The owner is managing and leading the business in the correct path, by guiding and leading the team and working alongside with her employees and supervising then. The employees junior and senior hairstylist are delivering the service correctly and are making progress. The method of management and leadership by the owner is proving that the organization is succeeding. If the manager uses the democratic method, it may possibly help the organization and also she will receive input by the employees and that can be good and beneficial for the business and may also open opportunities.In the content below will provide information about leadership and management, based in the occupational sector in the hair industry. The report will describe information about Rubens and how the business functions. The organization is a hairdressing salon that was created and foundered in 1979 called Rubens that is based in West Yorkshire. The business is a family business." Rubens in Mirfield is now very much a family run business and a warm welcome is assured by the Father and daughter team Joe and Daniela Mazza" ‘Quoted by the owner Daniela Mazza’.

Main Body.

The definition of leadership is taking on the role of becoming a leader that is effective to guide and lead a group of individuals also to motivate them to follow and abide by the rules." The ability to motivate, influence and enable individuals to contribute to objectives of the organization of which they are a members" ‘Quoted by M. House 2004, Needle. D business in context fifth edition pg. 239’. House. M 2004 also believes that leadership is based on having the ability to motivate and guide employees to become a valuable member, that can contribute to the organization they work for. The definition of management is guiding and using strategies to make individuals complete certain objectives by meeting the criteria and the needs of the organization. ‘A strategy is usually formulated by top management and is based on a mixture of careful analysis of the environment and the organization" ‘Quoted by Needle.D business in context fifth edition pg4’. Needle. D also suggest that management use a mixture of methods and strategies and set objectives that meet and fulfil the needs of the organization.

"One type of method in leadership is a Democratic method." ‘Quoted by White.S’. A democratic leader is when leaders have participants to help them to come to making a final decision, by involving and giving employees the opportunity to get involved and have a say in the decision making process. "The other kind of method is Autocratic method." ‘Quoted by White.S’. Autocratic leadership is a leader who is in control and has power and authority in making a decision, they rarely ask advice or have any input by employees. The leader makes the finale decision.

"Free consultation and services by Rubens staff " ‘Quoted by Daniela Mazz’. This quotation shows that she is offering free service that will be carried out by the employees. She does not seek advice or have any input by the employees if they will carry out the services. She makes her own decisions and abides by them. The managements method is autocratic this has a major impact on the employees. If the employees are not felt important and will feel un valuable in the decision making process and their views and opinions are not acknowledged they will not deliver work to a high standard that possibly could have an impact on the organization.

There manager and leader roles are played by one person the owner. The manager will be also taking care of the business by completing the needs and requirements of the organization. The manager has to complete certain task that will help to function the organization like manage the income and outcome of the business, how much money the business is making if there is any revenue. Creating suitable rotors, schedules of the shifts the employees will be working. Supervising the staff leading and motivating them to complete the objectives, Meeting the daily targets of the organization.

Carrying out and completing health and safety checks to see if the organization is suitable for both customers and employees, and carrying out interviews for seeking new opportunities to provides training for new employees. Looking for opportunities to enhance the business by advertising by creating websites and posting information and using sources such as social media sites. This quote was posted by The manager of Rubens to sell and advertise vouchers. ‘If you want that special girl in your life pampered by us then buy some of our gift vouchers" ‘Quoted by Daniela Mazza Rubens Facebook’. Creating posters leaflets also by giving out vouchers. Sale promotion by offering and having sales on hair products and hair service, changing prices on the hair service and offering discounts.

The manager and leader has to set out rules and regulation for the Juniors and the senior hair stylist. There is one manager the orders and tasks should come from her so there is no confusion and miscommunication. One of the 14 principle of H.fayol was unit of command. ‘Orders should come from one manager only and there should be no conflicting instruction" ‘Quoted by Fayol.H 1949, Needle.D business in context fifth edition pg233’.

The leader will be working alongside with the employees delivering hair service such as haircut, wash and blow dry, hair colouring, styling hair, and many more. "The leader has been seen working alongside with employees and working as a team" ‘Quoted by Forward Ladies Network’

Senior hair stylist has to complete hair service throughout the day. They have a variety of bookings such as hair colouring, cuts, styling hair. The senior stylist has a schedule that is created by the managers and has to follow the schedule that involves what will be taking place during the time whiles the organization is opened. The schedule is created on the bases of the time of the employees being available to work and on how many hair service is booked in theses are written in a black appointment book that has all the information and time about the service that will be taking place during the day. The schedule is there so the employees know what is expected of them and what they have to do.

Junior in a hair salon has to take care of the maintenances in the salon by cleaning and completing certain objectives that are set by the manager, like wash the towels that may have be used, serve beverages, offer wash and blow hair service, cash handling, booking appointments, answering phone calls. The junior has to greet clients and prepare hot beverages and accompany the clients. The junior also has to complete the objectives that are set.

Conclusion.

Overall the organization is doing well. The management and leadership is being delivered and is meeting the requirements of the organization. The owner is managing and leading the business in the correct path, by guiding and leading the team and working alongside with her employees and supervising then. The employees junior and senior hairstylist are delivering the service correctly and are making progress. The method of management and leadership by the owner is proving that the organization is succeeding. If the manager uses the democratic method, it may possibly help the organization and also she will receive input by the employees and that can be good and beneficial for the business and may also open opportunities.

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